Special needs may mean that I need a companion on the flight. How can I know if I need a companion?
You need to bring your own companion when you need help on board with one or more of the points below:
- Unfastening the seatbelt
- Finding and putting on the life vest
- Getting to and out of an emergency exit on your own (see more information below)
- Putting on an oxygen mask
- Following safety announcements and instructions in an emergency
- Needing medical assistance
What is meant by being able to get to and out of an emergency exit on your own?
- You must be able to get to (and out of) the emergency exit without help from others if the aircraft needs to be evacuated.
- That the aircraft must be evacuated means there is a risk of injury by staying on board the aircraft. Evacuation must therefore take place as quickly and efficiently as possible to ensure your safety and that of the other passengers, and the emergency exits are used.
- On our smallest aircraft, only one cabin crew member is responsible for up to 50 passengers alone.
- Most of our aircraft at Widerøe do not have "emergency slides".
- During evacuation of the aircraft, you must get to an emergency exit, and from the emergency exit you must jump down to the ground.
- The distance from the emergency exit to ground level is approx. 1.5 metres
We ask you to take this information into consideration when planning your trip with us. If you are unable to get to (and out of) the emergency exit on your own, you need to bring a companion on the journey who can assist you.
You also need a companion when:
- You need help during ground stops, for example medical assistance and help during toilet visits.
- You have reduced mental capacity or a psychological developmental disability that requires assistance.
Requirements for a companion?
- Minimum 18 years old and sit next to the person being accompanied
- The companion must be physically and mentally fit to evacuate the person being accompanied in an emergency
- Accompany only one passenger per flight
- Assist on board with: unfastening the seatbelt, putting on the life vest, getting to the emergency exit, putting on the oxygen mask, following safety announcements and instructions in an emergency.
Remember that when you travel with several airlines, different requirements may apply for other companies.
Updated