Special assistance

Special Needs

All our travellers have different needs. To provide you with the best possible assistance, we must be informed of your needs at least 48 hours before the flight.

Inform us about your needs

Widerøe offers services to persons with reduced mobility or special needs in accordance with Regulation (EC) 1107/2006.

If you book your flight less than 48 hours before departure, we will try to assist to the best of our ability, but unfortunately, we cannot guarantee that we can provide what you need.

Booking

Contact our customer centre to inform us about your needs. 
 

Read more about how we can accommodate your needs below.

Can I bring a wheelchair on the plane?

Wheelchairs and other equipment necessary for daily life can be brought on board at no extra cost. Read more about wheelchairs on the plane here

I am allergic to animals. What should I do?

Book your ticket as usual and contact our customer centre to add an allergy alert. This must be done no later than 24 hours after booking (cancellation period). If animals are already booked on board the flight, you will receive a full refund within the cancellation period and possibly be offered an alternative departure. Read more about allergies here

I require an escort. What should I do?

There are requirements for escorts. Read more about escorts here

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